Refund Policy

Last updated: February 11, 2026

14-Day Money-Back Guarantee

If GenCatalog doesn't work as described, we'll give you a full refund within 14 days of purchase. No hoops, no hassle.

Eligible Refund Reasons

We will issue a full refund if any of the following apply within 14 days of your purchase:

The application fails to install or launch on your supported system
Core functionality does not work as described on our website
A critical bug prevents you from using the software and we are unable to resolve it
Accidental or duplicate purchase

How to Request a Refund

Email [email protected] with your order number and a brief description of the issue. We aim to respond within 1-2 business days. If your refund is approved, it will be processed through Lemon Squeezy (our payment processor) and returned to your original payment method within 5-10 business days.

What's Not Covered

Change of mind after 14 days — please evaluate the software within the refund window
Third-party platform changes — if Grok, Higgsfield, or Digen change their platforms in ways that affect GenCatalog's extension, this is outside our control (though we actively maintain compatibility)
Unsupported systems — GenCatalog supports macOS 10.15+ (Apple Silicon and Intel) and Windows 10+. Please verify system compatibility before purchasing.

Revocation of License

Upon processing a refund, your license key will be deactivated. You should uninstall GenCatalog and the Chrome extension from your devices.

Need help? Contact us at [email protected] — we'd rather fix the issue than process a refund.